Returns & Exchanges

At ZLINE Kitchen and Bath, we stand by the quality of our luxury home appliances and offer a 30-day return policy for items in original, uninstalled condition. Please ensure all original packaging is intact to qualify for a full refund minus applicable shipping and restocking fees.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and pre-paid shipping labels.

• 2.
  Prepare the Item

  Securely pack the product in its original crate or box, including all manuals, hardware, and protective materials to prevent damage during transit.

• 3.
  Ship the Product

  Affix the provided shipping labels clearly to the exterior of the package and schedule a pickup or drop-off with the designated freight carrier.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned unit for quality assurance, your refund will be processed to the original payment method within 7-10 business days.